30 Mar
30Mar

HP Printers are a reliable solution for most problems. You can print, copy and scan the files using the HP wide range of series. It offers high-quality printing solutions for images, documents and files. However, you may face HP printer error 60.02 if you do not install the input tray accurately. So, a large number of users raise a query as How to Resolve HP Printer Error 60.02? You can sort the issue by placing the input tray in its correct position. It can also be due to other reasons, such as broke springs, folded sheets, paper sensor problems and much more. Here, we will discuss how to resolve the error code 60.02 problem and follow reliably with the printing services. 

Why Does My Printer say HP Error 60.02? 

Various factors are responsible for HP Printer Error 60.02. You need to work on these problems to get the desired printing services. The main causes of the problem are as follows: 

  • The      paper in the input tray is folded or curved from the sides. 
  • The      paper tray is not set properly. 
  • Problem      with the lift motor of the tray.
  • The      spring of the motor is damaged. 
  • Paper      sensors are not working properly. 

So, these are the possible reasons for the problem. If you can resolve these problems, then you may continue with the printing task successfully. 

How to Resolve HP Printer Error 60.02? Resolve the Error Code 60.02 Problem with HP 

Working on the Paper Tray itself may help you to get the desired solution to the problem. So, need to check the correct installation of the input tray and its hardware for any damage or issue. Follow the steps below to resolve HP Printer Error 60.02 problem: 

Re-installing the Paper Tray

The error can be due to the improper placement of the paper into the input tray. You need to take the paper sheets out of the tray and then place them correctly. Make sure that the sheets are aligned in the correct order, and there must not be any folded or curved edges. Follow the steps below to re-install the paper. 

  • Firstly,       open the input tray of the printer. 
  • Remove       all the papers from the tray, and clean the entire surface of the tray. 
  • After       that, disjoint the tray from the printer. 
  • After       that, place the sheets properly in the tray. 
  • Now,       place the tray into the slot of the printer and make sure that it is       fixed properly. 
  • If       the screen shows out of paper, then it means the alignment of the paper       is not proper. 
  • So,       place the paper in proper alignment. 
  • After       that, place the sheets again. 
  • Print       the test page successfully. 
  • Check       for the solution to the error. 

If you get the proper solution, then continue with the printing service. Else, follow the next step for fixing the problem. related:- HP Print and Scan Doctor 

Replace HP Printer Spring

One of the main reasons for the HP printer error code 60.02 is the broken spring of the printer. To fix the problem, you have to replace the spring with the new one if there are any damage or defects. Follow the steps below to replace:

  • Firstly,       go to the right side of the printer. 
  • Now,       open its cover. 
  • After       that, approach the lift motor. Check the spring on the lift motor.
  • Take       the spring out carefully. 
  • Fold       the coil that was in contact with the spring. 
  • Now,       place the new spring and put the coil back to its initial position. 
  • Check       for the solution of How to Resolve HP Printer Error 60.02?

Replacing the Paper Tray

Most probably, you will get the solution to the problem by following up with the above two steps. If still, you are unable to resolve the problem, then the other fixing step that you can apply is the replacement of the paper tray. To replace the paper tray, you have to first purchase a new tray that is suitable for your printer. Always prefer to take the HP tray only for the best results. Now, take the old tray out of the printer. After that, attach the new tray to it and place the papers properly over it. Try to print the file and get the solution to the problem How to Resolve HP Printer Error 60.02? Also Read:- 123.hp.com/setup 

Replace the Lift Motor

Also, you may try to resolve the problem by replacing the lift motor. Any damage to the lift motor can also result in error code 60.02. So you can get the solution to the problem How to Resolve HP Printer Error 60.02? by replacing the input tray successfully. To replace the motor, firstly take out the paper tray and then carefully remove the lift motor. After that, take the new motor and place it in the correct position. Close the cover and place the input tray in its accurate position. Insert the sheets and then check for the solution to the problem.

Place the Machine on a Flat Surface

Another step that you can follow for the solution to the error code 60.02 is placing the printer properly on a flat surface. The lifting up of the printer may interrupt the positioning of the paper sheets into the input tray. Due to this, you may face an issue. So, we recommend you place the printer on a flat and clean surface and then try to print the files and documents successfully. 

So, the above steps will surely help you to get the desired solution to the problem How to Resolve HP Printer Error 60.02? If still, you may fail to rectify the issue, then you can contact the HP support team. The highly skilled executives are present 24 hours a day for your on-call service. You can schedule a meeting with the executive. The agent will thoroughly check the problem your machine is facing and resolve it within a minimum time. For more information regarding HP Printer support :- https://staplestechs.com/hp-printer-setup/ 

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